The government has decided to establish control rooms in all hospitals in Jammu and Kashmir to provide speedy and quality healthcare services to the patients.
“All the Govt. Medical Colleges/other tertiary care Institutions of the Health & Medical Education Department of the UT of Jammu and Kashmir are, hereby, instructed to establish Control Rooms for Inter-departmental consultation of in-door patients by consultants/faculty members of different departments and for other emergency contacts/consultations within their respective institutions,” reads a circular issued by Dr. Syed Abid Rasheed Shah, Secretary Health and Medical Education Department.
It stated that the setting up of Control Rooms inside the Hospital premises across all Government Health Institutions throughout the Union Territory of Jammu and Kashmir aims at providing the speedy and quality health care services to patients getting admitted in the hospitals (especially tertiary care institutions).
The Control Rooms should be conspicuous, easily accessible to the patients and attendants and as much as possible located near the emergency premises of the Hospitals.
The control rooms should be equipped with adequate manpower round the clock with proper connectivity of the telephone services.
“All calls from different departments sent, shall be transferred to the respective departments for prompt and efficient patient care. The personnel/officials manning the Control Rooms shall maintain a record of all calls from different departments, besides, ensuring that these calls are attended to within the stipulated time,” reads the circular.
It has been made mandatory for doctors/consultants/faculty members to attend all such calls.
It has been impressed that the circular instructions must be complied with in letter and spirit by all the doctors/consultants/faculty members without fail.