In a major step in digital policing, making the complaint registration process more efficient and accessible for citizens, Police in Kulgam has registered its first electronic First Information Report (e-FIR) at PS Qazigund, following a complaint lodged via WhatsApp.
The complaint was filed by Bashir Ahmad Khanday, wherein he stated that on 12/03/2025 one unknown person after monitoring his transition activity within ATM at Chowgam quickly took out my ATM card and exchanged it tactfully. After that, I received messages of deduction of amount of Rs 22,000/- from my bank account. The complainant requested for legal action against the said unknown person and for recovery of his stolen money.
After examining the complaint, the Police took cognizance of the matter and registered an e-FIR under case FIR No. 38/2025 under section 303, 318 BNS at Police Station Qazigund. The investigation of the case has been initiated.
Pertinently, to strengthen public safety and justice, the government has introduced new criminal laws that enable citizens to register First Information Reports (FIRs) through social media platforms as this innovative initiative aims to make the process of reporting crimes more accessible, efficient, and citizen-friendly. With the rising popularity of social media, this move is expected to revolutionize the way people interact with law enforcement agencies.