A recent video purportedly showed a traffic policeman slapping a civilian during a document checking drive in Srinagar. The incident has reignited public outrage over the long-standing problem of the misuse of authority by some members of the traffic police. While the administration has ordered a fact-finding inquiry, everyone knows that incident is far from an isolated case. Rather, it is a stark reminder of the deep-rooted culture of impunity that exists within sections of the traffic enforcement system. For years, civilians across various parts of Jammu and Kashmir have been complaining of high-handed behaviour, arbitrary fines, verbal abuse, and, at times, even physical assault during routine traffic checks. At times, videos have also went viral showing these excesses. However, at most of the times, action is rarely taken and victims don’t see the light of justice. When action is taken, it is often limited to a suspension or internal inquiry, with no real accountability enforced. This lack of meaningful consequences has only emboldened such behavior, allowing it to persist and become normalized. The role of the traffic police in J&K is undeniably challenging — managing chaotic roads, enforcing traffic discipline, and ensuring public safety. However, these responsibilities do not give officers the license to act with aggression or violate the dignity of civilians. Public service must be rooted in restraint, respect, and accountability. When these basic principles are ignored, it not only erodes public trust but also tarnishes the image of the entire police force. The viral nature of the latest video is symptomatic of a larger, growing frustration among citizens. In an age where smartphones serve as tools of documentation and resistance, authorities can no longer dismiss such incidents as hearsay or exaggeration. The evidence is visual, real, and shared widely. Yet, unless these incidents lead to concrete and transparent action, public confidence in law enforcement will continue to deteriorate. It is high time the administration sets a strong deterrent. This must go beyond routine inquiries or temporary suspensions. The officer, if found guilty of misconduct, should face legal consequences, not just departmental ones. Moreover, traffic personnel must undergo regular training in public dealing and legal boundaries of their authority. Mechanisms for independent oversight and prompt redressal of civilian complaints must be institutionalized and made easily accessible to citizens. Policing is a position of trust. The badge worn by a traffic policeman should symbolize safety, not fear. To restore that trust, the system must send a clear and unequivocal message: abuse of power, no matter how minor it may seem, will not be tolerated. The ugly incident in Srinagar must serve as a turning point. Justice in this case should not be symbolic — it must be transformative.