Srinagar, Oct 28: Chief Executive Officer, Srinagar Smart City Limited (SSCL), Dr Basharat Qayoom, on Wednesday reviewed Srinagar’s electric bus services and inspected the E-Bus depot at Pantha Chowk, directing officials and service providers to improve fleet utilisation, maintenance and passenger convenience.

The CEO was accompanied by the Additional CEO, SSCL officials overseeing public transport operations, and representatives of Tata and Chalo Mobility.
During the review, Dr Basharat assessed fleet deployment, route-wise performance and service frequency, stressing the need for effective monitoring to ensure punctuality and minimise inconvenience to commuters.
He directed SSCL officials to closely monitor daily operations, review individual routes and resolve operational issues promptly in coordination with service providers.
Emphasising maintenance and fleet availability, he asked Tata representatives to ensure regular preventive maintenance, timely repairs, efficient charging management and close coordination between depot and field teams. He stressed adherence to contractual obligations and the need to maximise the availability of roadworthy buses.
The CEO also reviewed Chalo Mobility’s role in providing passenger-facing digital services, including real-time bus tracking, digital ticketing and passenger information. He stressed the importance of accurate service updates and timely communication regarding route changes and disruptions.
Dr Basharat called for better coordination among SSCL, Tata and Chalo Mobility, with regular reviews of operational performance, passenger complaints and service gaps. He directed that commuter-related issues be addressed in a time-bound manner.
At the Pantha Chowk depot, he reviewed fleet maintenance arrangements and stressed operational preparedness, adherence to prescribed standards and efficient use of available infrastructure.
The review aimed to strengthen accountability among stakeholders and ensure reliable, efficient and commuter-friendly electric bus services across Srinagar.